Effective Date: July 11, 2025
Contact Email: help@welltab.org
Privacy Policy
At WellTab, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our website, tablet devices, applications, and accessories.
Information We Collect
We may collect personal information including, but not limited to:
Your name
Phone number
Email address
Details related to the patient for whom the device is intended
This information is provided voluntarily, such as when you complete a contact or sign-up form.
How We Use Your Information
We use your phone number and/or email address only to:
Send you updates about the WellTab device and services
Communicate with you regarding your account or orders
Provide important service alerts or status updates
We do not share, sell, or rent your phone number or any personal information to third parties under any circumstances.
Text Messaging (SMS) Policy
By submitting your phone number through our website, you are providing express written consent to receive SMS messages from WellTab. These may include:
Notifications about device setup or troubleshooting
Subscription-related or donation updates
Account-related messages
You may opt out of SMS communication at any time by replying STOP to any text message you receive from us. Message and data rates may apply based on your carrier.
Security of Your Data
We take reasonable technical and organizational measures to protect your personal information from unauthorized access or disclosure. However, please be aware that no data transmission over the Internet can be guaranteed to be 100% secure.
Children’s Privacy
WellTab is designed for use by patients and their families. We do not knowingly collect information from children under the age of 13 without verifiable parental or guardian consent.
Terms of Use
WellTab is provided as a free service to patients and their families. All users of WellTab confirm that they have obtained any necessary consent from the patient or the patient’s legal guardian prior to using the WellTab device or related services.
No Medical or Diagnostic Use
WellTab is not a substitute for supervision or professional medical care. The tablet, apps, and accessories are not intended for diagnostic purposes and should not be relied upon as a medical device.
Users must ensure that a family member or medical professional is always present with the patient. WellTab services may be interrupted or discontinued at any time without notice.
No Uptime Guarantee
WellTab makes no warranty that its services will be uninterrupted, timely, secure, or error-free.
Users acknowledge that there is no uptime guarantee and accept the service “as is”.
Disclaimer of Warranties
WellTab disclaims all warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy or reliability of content or applications
No information, whether verbal or written, obtained through WellTab or its representatives will create any warranty not expressly stated herein.
HIPAA and Legal Compliance
WellTab is not a covered entity under HIPAA. It is the responsibility of users and patients to ensure they follow all applicable federal, state, and local laws and medical policies, including hospital and healthcare regulations.
Modification and Termination
WellTab may modify or discontinue any aspect of its services at any time, with or without notice.
Contact Us
If you have any questions about this Privacy Policy or Terms of Use, or if you wish to revoke consent or request data deletion, please contact us at: help@welltab.org